FAQ

WHAT ARE PIDPLATES?
	PIDPLATES (personal - identification - plate) is an efficient, cheap and attractive way of advertising, which easily appeals to everyone. PIDPLATES are a different way to draw people's attention to your homepage, company, products, services...
HOW MUCH WILL MY PIDPLATES COST?
	A PIDPLATES costs 49,00 € / CHF 69.00 / £ 38.00 per item plus shipping costs. You will need to contact us if you would like to order more than 10 PIDPLATES. An order number is required when ordering. This can be found on the folder or in the advertisement. If you do not have an order number, you can request one on the order form.
WHAT ARE THE SHIPPING COSTS?
	* Benelux countries - Advance payment transfer or credit card: 7,14 € - Cash on delivery (only NL): 9,52 € * Switzerland and Liechtenstein - Advance payment transfer or credit card: CHF 9.00 - Cash on delivery (only CH): CHF 15.00 * France - Cash before delivery or credit card: 8,20 € - Cash on delivery is not possible * Poland - Cash before delivery or credit card: Zł 33 - Cash on delivery: Zł 39 * Rest of Europe - Cash before delivery or credit card: 5,00 € - Cash on delivery (only AT and DE): 8,00 € * Outside Europe - Advance payment transfer or credit card: 10.00 € - Cash on delivery is not possible
HOW ARE PIDPLATES MADE?
	PIDPLATES are manufactured using an injection moulding procedure: PIDPLATES are made from the same high-quality material as the brand designation of most car manufacturers. Subsequently all symbols are chrome-plated in a galvanised way, so that they cannot be damaged by rain, snow, sun, etc. A condition for the design was that PIDPLATES must look as if they belong to the original equipment. Many think, it even looks better with PIDPLATES. All letters and/or symbols have been tested and are likely to survive your car's life span.
HOW MANY CHARACTERS CAN I HAVE ON MY PIDPLATES?
	The maximum number of characters you can have is 20. If your order contains more than 20 characters, you can divide the order over two PIDPLATES. You can send us an e-mail for special orders.
WHICH CHARACTERS CAN I PUT ON MY PIDPLATES?
	The following characters are permitted: A-Z a-z 0-9 www @ & ( ) ? ! , . ' " € ß ä ö ü Ä Ö Ü _ -
WHAT ARE THE DIMENSIONS OF A PIDPLATES?
	A PIDPLATES with 20 symbols has a length of approx. 40cm. Of course, if you require fewer symbols, your PIDPLATES will be smaller. Small letters like a, c, e, n have a height of 2.2 cm. Letters like b, d, f, t are 3,2 cm high. Letters like A, B, C, D are likewise 3.2 cm high. The symbols' width varies.
ARE THERE DIFFERENT FONT TYPES?
	There are no different types of font, only that shown in the illustration.
HOW DO I ATTACH MY PIDPLATES?
	The PIDPLATES is attached by removing the special protection foil from the self-adhesive back and then by pressing on it. The surface must be clean, dry and smooth before attachment (use a cleaning cloth for instance). If car polish or a similar product has been used before, you should clean the surface intensely with cleaning alcohol or silicon remover; otherwise the PIDPLATES won't stick properly. The surrounding temperature during attachment shouldn't be below 15° Celsius (59° F). In lower temperatures, use a hair dryer to warm up the surface as well as the back of the PIDPLATES before attachment, in order to strengthen the self-adhesive process. Now remove the protection foil, place the PIDPLATES where you want to attach it and press hard with both hands. For optimal adhesive strength leave the surface 24hrs. before other treatments (e.g. washing the car). Comment: It is not recommended that the PIDPLATES are stuck to swinging items.

WHAT CAN BE WRITTEN ON THE PIDPLATES?
	Anything you want! You decide! There are PIDPLATES with homepage addresses (URLs), as well as e-mail addresses, names of companies or products, slogans and messages, phone numbers, fantasy names, club names, ...
WHO BUYS PIDPLATES?
	Companies, small businesses, auto clubs, trading companies, schools, universities, taxi drivers, car dealers, service providers, sole traders, young entrepreneurs, political organisations, individuals, ...
WHO USES PIDPLATES?
	Just about anybody who would like to draw attention to his/her message in an effective, noble and unusual way.
WHAT DO PEOPLE DO WITH THEIR PIDPLATES?
	PIDPLATES are usually bought for advertising and promotional purposes. PIDPLATES can be used as an incentive, a reward or as a present to customers and workers. But you can also use them as message bearer or to win public interest through eye-catching slogans that can be seen by everyone on the streets.
WHERE CAN PIDPLATES BE ATTACHED?
	PIDPLATES are usually attached to vehicles (cars, taxis, buses, trucks, boats) but also in offices, on computers, laptops, shop windows, walls, file cabinets, wardrobes, mailboxes, suitcases, refrigerators, ... PIDPLATES give you unlimited application possibilities!
HOW CAN PIDPLATES BE REMOVED?
	A PIDPLATES can be removed at any time with a plastic spatula. If any glue remains, you can rub it off by hand with the help of a hair dryer. You can also have your PIDPLATES removed by your garage mechanic. PIDPLATES can be removed without leaving any residue. The surface finish will not be affected.
DOES THE PIDPLATES COME WITH A GUARANTEE?
	If a symbol becomes faulty as a result of normal use, it is replaced free of charge.
HOW DO I ORDER MY PIDPLATES?
	Order your PIDPLATES online via our secure order form (signed by XRamp), where we accept Master Card, Visa, YCB, Diners Club or American Express. You can also pay by bank transfer. Cash on delivery is only available in Austria, Germany and Holland. Your PIDPLATES will be produced especially for you as soon as the payment is credited to our account. An order number is required when ordering. This can be found on the folder or in the advertisement. If you place an order via one of the PIDPLATES banners, the order number is automatically inserted into your order. If you do not have an order number, you can request one to be sent to you. You can find additional information on our order page.
HOW LONG WILL IT TAKE TO RECEIVE MY PIDPLATES?
	Due to the fact that every order is made to individual specifications, the delivery time is 1 to 2 weeks. Under exceptional circumstances delivery may take up to 4 weeks.
HOW CAN I PAY BY CHEQUE?
	Paying by cheque slows down your order, as we don't manufacture your Pidplate until we receive your cheque, and we will only send the Pidplate to you once your cheque has cleared. Typically, an order which is paid for by cheque will take about seven to ten days to process. Once you have submitted your order on our website, please send your cheque to the following address: Pidplates Ltd, 1 Northumberland Avenue, Trafalgar Square, London WC2N 5BW Please ensure that the cheque is made out to : "Pidplates Ltd" Please remember to write your e-mail address and Order ID reference (found on the left hand side of the order acknowledgement) clearly on the back of your cheque. This will help us to process your order more efficiently. Your order will be sent to you as soon as your cheque has cleared. Please Note : If we do not receive payment within 30 days, your order will be cancelled.